Job Type: Part time

Positions Available: 1

Hours Required: 16 hours per week, must be fully flexible, includes weekend working


Purpose of the role:
• The customer should be at the forefront of the Potatologist’s day ensuring service, quality and experience are best in
• Helps to ensure the unit operates efficiently and takes accountability for all areas of control whilst on shift
• Assisting the Head and Senior Potatologists in maintaining exceptional food hygiene standards

Reporting relationships
• Reporting into Senior Potatologist on shift in Head Potatologist absence
• Supports fellow Potatologist

Key Accountabilities & Responsibilities
Customer Experience
• Meet customer demand to ensure customer satisfaction throughout each trading day
• Ensuring best-in-class customer service is being delivered
• Exceed customer expectation on quality control, food hygiene, health and safety and cleanliness
Stock Management
• Ensuring all stock is stored correctly and in line with health and safety guidance
• Plan, production and portion management including baking plans
Financial Management
• Cash and till management
Health and Safety
• Fully trained and understands legal and policy compliance in all areas of Health and Safety such as HACCP, COSHH,
• Maintains high standards in food hygiene, cleaning and disinfection
• Management of waste disposal and pest control with any concerns alerted to the Unit Manager or Team Leader
• Ensures any maintenance problems are identified and Head or Senior Potatologists informed

Skills, Experience and Competencies
• Good communication skills
• Experience in a Customer Service leadership role
• Previous roles would ideally include experience in food retail or fast food environment
• A can-do approach to all tasks
• Excellent interpersonal skills
• Able to build strong relationships and work collaboratively
• Experience of working in food services

Further requirements for the role
• Flexible working hours and days to accommodate Operational demand
• Occasional travel to attend training or cover another unit

Meets NMW

How to apply:
Apply with cover letter and CV instore to the Store Manager