Guest Services

Livingston Designer Outlet makes it the ideal place to explore with family or friends, to hunt out those special items, uncover some amazing bargains or to take a few moments and relax in.

Opening Times

Please click here for our opening times.

Electronic Vehicle Charging Points

There are now 8 Electronic Vehicle Charging Points available. Please visit http://www.chargeyourcar.org.uk/ to check their availability and location.

Car Parking

The car parks are either pay and display or pay on foot (click here for map). Free parking is available from 6pm to 8am daily however, please note a charge applies outside these times.

Gift Cards

If you’re looking for that perfect gift, look no further than Livingston Designer Outlet Gift Card. Accepted in most stores & restaurants at Livingston Designer Outlet, cards can be purchased at the Guest Services Lounge. Click here to find out more.

Cash Machines

Cash machines are situated opposite Gap Outlet, and our machines will not charge you for using this facility

Public Conveniences

There are three sets of facilities on site, two on the ground floor, one next to Adidas/Reebok and one opposite Gap and one on the First Floor to the right of the Vue Cinema

Late Night Shopping

Livingston Designer Outlet is open for late night shopping every Thursday ’til 8pm. Please check the Plan Your Visit tab and Opening Hours section for Seasonal Opening Hours information.

Guest Services Lounge

Please visit our Guest Services Lounge for information on the Outlet and on surrounding area and other attractions in the region or call them on 01506 423 600

Baby Changing Facilities

Baby changing facilities are available at our public conveniences and bottle & food warming is available near McDonalds

Kiddie Cars

We offer the hire of Kiddie Cars whilst you are visiting the Outlet. Please visit our Guest Services Lounge for further information or call them on 01506 423 600

Lost Property

For any lost property enquiries, please contact the Guest Services Lounge on 01506 423600


We offer free wheelchair hire for visitors with special needs. Please contact us on 01506 423 600 for further details or to book one

Changing Places

The Outlet has a newly installed Changing Places toilet in the Lower Mall West End toilets (near Adidas/Reebok), next to the existing disabled toilets. The facility includes a height-adjustable adult-sized changing bench and tracking hoist system is accessible via a video entrance system.


With a number of fantastic restaurants, pubs, a VUE Cinema and Paradise Island Adventure Golf, home to two 18-hole adventure golf courses, it’s a great family day out too. Click here to find out more

Group Travel

When you book a group visit to our Designer Outlet, you will receive even more savings on your shopping. Contact us up to 48 hours in advance of your visit and we’ll send you a group pack. To make a booking or to enquire about group visits, click here.

Livingston Designer Outlet