Plan Your Visit

It’s great to welcome you back to Livingston Designer Outlet. Your safety and wellbeing, and that of our employees, is our number one priority, so we’ve introduced measures for your comfort and peace of mind to allow you to enjoy your shopping experience.

In addition to these steps many brands will have their own initiatives, such as closing changing rooms, perspex screens at till points and dedicated entrance and exit doors.

   PHYSICAL DISTANCING

We have placed floor markings throughout the Outlet which show where you should walk to ensure you keep 2 metres between yourself and other guests along with marked lines throughout the Outlet which will help guide you whilst queuing. There is a one way system in place, along with queuing systems in place at individual brands.

    CARD OR CONTACTLESS PAYMENTS

Many brands will only be accepting card or contactless payments, please follow instructions when making a purchase.

                 HAND SANITISER

Increased hygiene regimes and free hand sanitisers are available throughout the Outlet and at the entrances for your use.

           FACE COVERINGS

In line with Government guidance, please remember to wear your face covering in all areas.

         OUR PROCESSES

Controlled access to the Outlet areas to avoid overcrowding.

One-way systems so we are not at risk of bumping in to one another

Physical distancing on certain seating and restrictions on toilet facilities

Store capacity monitoring and dedicated queuing zones

          GUEST SERVICES TEAM

Our guest services team are here to help, and answer any questions or concerns you may have whilst visiting.