Job Description:
• Ensure that customer service is your number one priority and always put the customer needs first.
• Consistently deliver a premium level of customer service to all customers.
• Use your product knowledge and your variety of selling techniques (i.e. fit, sizing, fabric content, ranges etc) to fulfil the customer’s needs.
• Meet individual, and store sales targets by maximising sales at every opportunity through the use of ATV, link selling and add on opportunities.
• Welcome everyone entering the store with a friendly and warm open approach.
• Act as a team player and look out for other members of staff.
• Remain calm, professional, and focused, acting as a brand ambassador at all times.
• Ensure the store is a safe working environment by adhering to company H&S guidelines and legislation.
• Maintain housekeeping standards, ensuring all front and back of house areas are kept clean and tidy.
• Demonstrate competency and efficiency when serving customers at the till point, ensuring transactions are processed quickly, professionally and accurately.
• Maintain personal motivation and focus when at work, demonstrating positive behaviours, particularly when under pressure.
Experience:
- 1-year customer service experience (Essential)
- 1-year fashion retail experience (Preferred)
Benefits:
- Competitive Salary
- Generous uniform and discount allowance
- Weekly bonus scheme for hitting targets
How to Apply:
Please email your CV for the attention of the store manager FCLIVINGSTONOUTLET@FRENCHCONNECTION.COM
