Guest Services

Livingston Designer Outlet makes it the ideal place to explore with family or friends, to hunt out those special items, uncover some amazing bargains or to take a few moments and relax in.

Please click here for our opening times.

There are now 8 Electronic Vehicle Charging Points available. Please visit /www.chargeyourcar.org.uk to check their availability and location.

The car parks are either pay and display or pay on foot. Free parking is available from 6pm to 8am daily however, please note a charge applies outside these times.

For more information, please visit our car parking page

If you’re looking for that perfect gift, look no further than Livingston Designer Outlet Gift Card.

Accepted in most stores & restaurants at Livingston Designer Outlet, cards can be purchased at the Guest Services Lounge. Click here to find out more.

Cash Machines are located next to Guest Services, and our machines will not charge you for using this facility.

There are three sets of facilities on site, two on the ground floor, one next to Adidas and one next to Guest Services with one on the First Floor to the right of Vue Cinema.

Please visit our Guest Services Lounge for information on the Outlet and on surrounding area and other attractions in the region or call them on 01506 423600

Baby changing and family facilities are available at our public conveniences.

Bottle & food warming is available on the Food Quarter

We offer the hire of Kiddie Cars whilst you are visiting the Outlet. Please visit our Guest Services Lounge for further information or call them on 01506 423600

For any lost property enquiries, please contact the Guest Services Lounge on 01506 423600

We offer free wheelchair hire for guests Please contact us on 01506 423 600 for further details or to book.

The Outlet has a a Changing Places toilet located in the Lower Mall West End toilets (near Adidas), next to the existing accessible toilets.

The facility includes a height-adjustable adult-sized changing bench and tracking hoist system is accessible via a video entrance system. Please note these are not baby changing facilities.

When you book a group visit to our Designer Outlet, you will receive even more savings on your shopping. Contact us up to 48 hours in advance of your visit and we’ll send you a group pack. To make a booking or to enquire about group visits, click here.

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